Frequently asked questions
What does Shadow Bear stand for?
Shadow Bear was created from real-life experiences with mental-health struggles and the strength found through exercise, movement and the outdoors.
It represents resilience, hope and the courage to keep moving forward—even on the toughest days. Our clothing is designed to remind people that they are stronger than they realise and never have to face the darkness alone.
From Darkness, We Rise.
How does my purchase support ANDYSMANCLUB?
For every Shadow Bear item sold, £1 is donated to ANDYSMANCLUB, a men’s suicide-prevention charity offering free peer-to-peer support groups across the UK.
By choosing Shadow Bear, you are helping us raise awareness, support vital conversations around men’s mental health and remind others that it’s okay to talk.
How do Shadow Bear garments fit?
Shadow Bear garments are designed with a roomy, relaxed fit for comfortable everyday wear and movement.
Choose your usual size if you prefer a relaxed look. If you are between sizes or prefer a closer fit, we recommend sizing down. Please check the size guide and measurements on each product page before ordering.
When will I receive my order?
Every Shadow Bear garment is individually printed especially for you once your order is placed.
Please allow approximately 5–7 working days for production and dispatch. Once your order has been dispatched, you’ll receive confirmation that it is on its way. Delivery time will then depend on the postal service and destination.
Thank you for supporting an independent British brand.
Can I return or exchange an item?
Yes. We accept returns and exchanges within 30 days of receiving your order.
Items must be unworn, unwashed and returned in their original condition. For change-of-mind returns or exchanges, customers are responsible for the return postage costs. We recommend obtaining proof of postage.
For refunds, the original standard delivery charge will also be refunded. If your item arrives faulty, damaged or incorrect, please contact us before returning it so we can help arrange the return.
Your statutory rights are not affected.